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SHRH gets top grade in national patient safety survey / May 03, 2021

Sentara Halifax Regional Hospital received an “A” grade in the spring 2021 Leapfrog Hospital Safety Grade, a national ratings program that evaluates facilities on their ability to protect patients from errors, injuries and accidents and collects data on patient satisfaction.

The “A” grade for Sentara HRH represents a marked improvement from the Leapfrog evaluation in spring 2020, when the hospital received a “C.”

This year’s grade was the highest among hospitals in the southern Virginia and northern North Carolina region. In Danville, Sovah Health received a “B” in the spring survey, and in South Hill, VCU Health Community Memorial Hospital earned a “C.” Other “C” grades in the region were assigned to Maria Parham Health in Henderson, N.C., Centra Southside Community Hospital in Farmville, and Sovah Health in Martinsville.

“I’m extremely proud of the quality of care we provide to our patients and our community. This team continues to strive towards excellence and is consistently looking at ways to improve our systems,” said Brian Zwoyer, president of Sentara Halifax Regional Hospital, in a statement. “Our goal is to have the highest patient experience, quality, and safety metrics possible.

“I cannot express the gratitude that I feel towards this team and their commitment to improving health every day, and I am thankful for the trust our community places in us,” said Zwoyer.

The Leapfrog Group is an independent national watchdog organization committed to health care quality and safety. The Leapfrog Hospital Safety Grade assigns an “A,” “B,” “C,” “D,” or “F” grade to all general hospitals across the country and is updated every six months. It is the only hospital ratings program based exclusively on hospitals’ prevention of medical errors and other harms to patients in their care.

“An ‘A’ safety grade is an elite designation that your community should be proud of,” said Leah Binder, president and CEO of The Leapfrog Group. “The past year has been extraordinarily difficult for hospitals, but Sentara Halifax Regional Hospital shows us it is possible to keep a laser focus on patients and their safety, no matter what it takes.”

Developed under the guidance of a national Expert Panel, the Leapfrog Hospital Safety Grade uses up to 27 measures of publicly available hospital safety data to assign grades to more than 2,700 U.S. acute-care hospitals twice per year. The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public.

The Leapfrog ratings system looks at federal and state evaluations and other data in five categories: infection control, problems with surgery, practices to prevent errors, safety problems, and patient evaluations of doctors, nurses and hospital staff.

Sentara HRH matched the survey’s highest score for patient perceptions of doctor, nurse and staff quality, based on criteria ranging from communications with doctors and nurses to the responsiveness of hospital staff to having a sufficient number of nurses.

The hospital also matched the highest score for avoiding problems with surgery, such as serious breathing problems, blood clots and any reopening of surgical wounds.

The hospital posted a better-than-average score for avoiding safety problems such as bed sores and patient falls and injuries, although it was below average in terms of its practices to prevent medical errors.

In the latter category, Sentara HRH posted above-average scores on day-to-day practices such as handwashing, safe administration of medicines and staff teamwork to prevent errors, but its overall rating on prevention of medical errors was brought down by below-average marks for its CPOE (Computerized Physician Order Entry) system.

In one area, infection control, Leapfrog was unable to access data on the hospital’s performance.

For full results from the spring Leapfrog survey, visit

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Guess they picked up did the survey. Hospital has gone to crap since they took over.

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